We Do Your Laundry For You
Our mission is to help people enjoy more life
by doing their laundry.
Spend your time on what you love, not on laundry
Enjoy clean clothes without the hassle
Get your laundry done without leaving home
Many people don't realize
Laundry is a never-ending task
Laundry piles up and takes hours of your valuable time
Washing large items in most home machines may not clean them completely
READY
Pickup & Delivery
We collect your laundry and return it before you even miss it
SET
Drawer-Ready
Fresh, clean, and folded with care, your laundry will be ready to slide right into your drawers
LAUNDRY
Customizable Plans
Tailor your laundry service to your lifestyle with our flexible plans
We get it life is busy
We know how to cross laundry off your list.
I’ve been able to get SO much time back with LaundryMates!! I just pack up my bags, set my clothes outside, and they’re dropped off clean and folded perfectly. Best laundry service I’ve tried in Chicago!
-Susan C, Happy Customer
So convenient. My clothes always come back super clean and neatly folded. Love not having to worry about doing laundry anymore!
-Alex S, Happy Customer
Packages and Pricing
Standard Bag
Starts at $40
Great for 1 to 2 people or families with frequent laundry pickups
Holds 2 loads
(13 gallon bag)
~$2.00 / lb
X-Large Bag
Starts at $55
Great for 3 to 4 people or families with frequent laundry pickups
Holds 3.5 loads
(22 gallon bag)
~$1.57 / lb
Linens Bag
Starts at $35
A reduced price bag for towels, blankets, sheets, and pillows*
Holds 3.5 loads of linens
(22 gallon bag)
*Sorry, no curtains or rugs *
Getting started with LaundryMates is easy!
1. Schedule
Choose your pickup date/time and frequency.
We offer pickups every week, 2 weeks, 4 weeks, or one-time.
2. Pickup
On pickup day we come and get your laundry.
3. Deliver
In two business days your laundry is returned clean and folded to perfection.
More Life, Less Laundry
At LaundryMates, we understand how busy life can be. Whether you're a busy professional, an overworked head of household, or someone who just values their time, our hassle-free laundry service lets you enjoy more LIFE with less LAUNDRY.
FAQ
How do you wash our clothes?
Our standard wash is cold water, unscented detergent, and dried on high. During checkout you can select a variety of options to have your clothes come out just as you like them. You can select different wash settings, scents, and other options.
How quickly will my laundry be returned?
Your clothes will be returned drawer-ready usually within 36 hours and within 48 hours guaranteed or the next load is free. Rush service is also available for an additional fee.
Can I use my own laundry bags?
Yes, you can use any bag/bags you prefer for the pick-up. Recurring customers will receive a re-usable LaundryMates bag as your clothes are returned from the first order.
What if I have special washing instructions?
You can tell us any special washing instructions in the notes field during checkout. Note: special instructions may incur an additional fee, if they do we will inform you ahead of pickup
Do you sort my laundry?
Our standard process is not to sort laundry, but that option is available if desired for a small fee.
Is there a minimum order?
We have a $20 minimum order before any taxes and fees. For special promotions this minimum may vary.
How do I know how much I'll be charged?
On pickup day, we weigh your clothes on the way in, will notify you the amount, then charge the remainder on your card on file. After that, you'll have your clothes back in 36 hours!
What if I miss my laundry pickup?
We charge $10 for any failed laundry pickups. If for any reason the failed laundry pickup was a mistake on our end, please let us know. Email [email protected] or call 312-880-7095.
If I have questions, is there someone I can talk to?
Yes! We have a first class support team who can answer your questions! Just email [email protected] or call 312-880-7095.
